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Veterinary Medical Center
University of Minnesota Equine Center
The Raptor Center
College of Veterinary Medicine
Veterinary Medical Center - Client Survey
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The main reason I chose the Veterinary Medical Center for my pet's
veterinary care was:
Referral
Reputation
Value
Quality
Location
The distance I had to travel to the Veterinary Medical Center was
acceptable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
How did you learn about the Veterinary Medical Center?
Referred by Veterinarian
Word of Mouth / Referral by Friend
Billboard
Newspaper Ad
Radio
VMC Website
Search (Yahoo, Bing, Google)
Social Media (Facebook, Twitter)
Media Story
During my visit to the Veterinary Medical Center, my pet was seen by:
Anesthesia
Animal Behavior
Blood Donor Program
Cardiology
Clinical Laboratory
Dentistry
Dermatology
Emergency and Critical Care
Genetic Counseling
Complementary and Alternative Medicine (CAM)
Intensive Care Unit (ICU)
Internal Medicine
Medical Imaging
Neurology
Nutrition
Oncology and Radiation Therapy
Ophthalmology
Pharmacy
Primary Care
Rehabilitation
Surgery
Theriogenology (Reproductive)
Urgent Care
Urology
Veterinary Social Services
Wards / In-Hospital Care
The person who scheduled my appointment treated me with courtesy and
respect.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The front desk staff was attentive, helpful, and friendly.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
During my visit, the wait time to be seen by clinicians/staff/students was
appropriate.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The facilities were clean, comfortable and pet friendly.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The clinicians and staff treated me with courtesy and respect.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The clinicians and staff cared about my pet.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The clinicians and staff took time to fully answer my questions.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The fees were explained accurately, thoroughly and professionally.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was satisfied with the value of the service my pet received.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I would describe my overall experience with the Veterinary Medical
Center as excellent.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I would recommend the Veterinary Medical Center to my family and
friends.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Comments:
We would appreciate any additional comments about your experience.
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Last modified on January 9, 2010
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